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Customer Care Agent Rating System

Implement a system to track customer ratings for agents and return agents sorted by average rating in descending order. Extend the solution to find the best-rated agent for a specific month.

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Atlassian


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Early November, 2025

Atlassian

Senior Manager

Write code to capture the rating of an agent given by customer. Your code should return agent list in sorted order of rating in descending order at any given point of time along with avg rating. follow up question extend your code to return best agent based upon rating for given month of the year

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