Privacy Policy

Last updated: April 17th, 2023

Optick Labs, Inc. ("Optick Labs", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our website at https://www.hellointerview.com (the "Website"), as well as the Hello Interview AI-driven mock interview simulator (the "Product").

We may update this Privacy Policy from time to time, so please review it periodically for changes. If we make any material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Website prior to the effective date of the changes. Your continued use of the Website or the Product after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

1. What Information Do We Collect?

We may collect the following personal data from you when you use the Website or the Product:

• Name
• Email address
• Location
• Education background
• Work experience
• Other information relevant to your use of the Product

We may also automatically collect certain information about your device and usage of the Website or the Product, such as your IP address, browser type, operating system, access times, and pages visited.

Additionally, when you engage in AI-driven mock interviews, we collect your interview responses and any related interaction data for processing by AI platforms.

Please note that certain account information, including your account status (such as "premium" membership), may be publicly visible to other users when you interact with public features of the Product, such as comments and community discussions.

2. How Do We Use Your Information?

We use your personal data for the following purposes:

• To provide the best possible product experience
• To provide and improve the Product
• To communicate with you about the Product, including sending promotional emails
• To provide AI-driven feedback in mock interviews, we use your responses and interactions with the Product. This involves processing your data through third-party AI platforms, including OpenAI, Anthropic, Google, and AnyScale

3. How Do We Share Your Information?

We may share your personal data with third parties in the following circumstances:

• With law enforcement agencies, regulators, and other government bodies where we are required to do so by law
• In connection with a merger, acquisition, or sale of all or a portion of our business
• For AI-driven mock interviews, we share your interview responses and related data with third-party AI platforms. These platforms use your data to generate personalized feedback and are bound by their own stringent data use policies to ensure the responsible handling of your information.

4. How Do We Protect Your Information?

We take reasonable and appropriate measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in processing and the nature of the personal data.

5. What Are Your Rights?

You have the following rights with respect to your personal data:

• The right to access your personal data and to receive a copy of it
• The right to correct any inaccuracies in your personal data
• The right to object to the processing of your personal data
• The right to have your personal data erased in certain circumstances
• The right to restrict the processing of your personal data in certain circumstances
• The right to data portability
• The right to withdraw your consent to the processing of your personal data at any time

6. Use of Cookies and Similar Technologies

We use cookies and similar technologies (such as web beacons and pixels) to collect information about your usage of the Website and the Product, to remember your preferences, and to personalize your experience. We also use cookies and similar technologies to analyze and improve our services and to display relevant advertising.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Website or the Product may not function properly without cookies.

We may also allow third-party service providers to use cookies and similar technologies on the Website or the Product. These third-party service providers may use cookies and similar technologies to collect information about your usage of the Website and the Product and to display relevant advertising on other websites.

To exercise any of these rights, please contact us using the information provided below.

7. How Long Do We Retain Your Information?

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Optick Labs, Inc.
7511 Greenwood Ave North
Unit #4238
Seattle, WA 98103
USA
support@hellointerview.com