Your Perfect Story About Conflict Resolution
In my previous role, I found myself at odds with my new manager over the future direction of our team. I had been with the company for a long time and had a deep understanding of the importance of our work on the integrity of FB and IG live. However, my manager, eager to impress leadership, wanted to pivot our focus to reels. Recognizing the potential long-term impact of this shift, I felt it was my responsibility as the team lead to voice my concerns. I approached my manager during our weekly meeting, armed with data and historical context to support my viewpoint. I presented the progress we had made on live, the projects in flight, and the potential impact of neglecting this area. I also highlighted the interest of the VP in our work, knowing this would resonate with my manager. Our discussion was a testament to the high trust relationship we had built. We listened to each other's perspectives, showed empathy, and found common ground. The outcome was a decision to expand our scope and split the team into two, allowing us to focus on both live and reels. This resolution not only benefited our careers but also boosted team morale as it catered to the diverse interests of our team members. The split teams were successful in achieving their respective goals, proving that with direct communication, respect for colleagues, and a focus on long-term impact, we can build awesome things and live in the future.